Average Reviews:
(More customer reviews)Bought one of these 2 years ago for $400. Loved it until the finish started peeling off in large chunks this spring on every part except one address plaque.
I called Whitehall to explain the problem. Told me mailbox had a lifetime warranty on it. (Great! I thought)
They asked me to send my proof of purchase and photo's.
I did that and waited for their reply. A week later I e mailed them because I had not heard back from them. They e mailed me back saying they apologize for the condition of my mailbox but they determined the damage had been caused by road salt so they could not help me other than to replace the main box, because on that part only, it was a manufacturing problem and then offer me a 50% discount on replacement parts. So for about $200 I would be back in business. What a great deal, huh!?
Now the kicker.
I live in a subdivision on a tributary street. The main through street gets plowed and salted. The tributary streets do not get plowed most time and they do not get any salt whatsoever. I do not salt my driveway and I do not live by the ocean. So where did the salt come from?
And, what about the majority of people "who do" live on streets that get salted?
If my finish came off in 2 years without salt how soon for those who do live on salted streets?
With all the automotive finishes out there that last for many years Whitehall is not taking advantage of them. They have a finish problem and they are passing it off on the customer. It appears to be the preparation and priming of the aluminum parts.
Bottom line.
Whitehall products look great for a while and then the paint comes off in large chunks. So if you don't mind an unsightly box in 2 years or if you want to lay out a lot more cash for replacement parts Whitehall is the product for you.
A mailbox costing this much should keep it's finish for many years and not be a costly maintenance issue salt or no salt.
I would be interested in hearing from other customers who have had this same issue.
Click Here to see more reviews about: Deluxe Post with Antique Mailbox, Personalized Side Panel, Door Panel, Newspaper Box in Black
20% larger than most premium mail boxes.All components are manufactured from die cast rust free aluminum.Weather resistant powder coat paint finish.Mounting and hinge hardware is protected from the weather.Independently tested for function and durability.Benefits:Offers homeowners choices in price and personalization.Easy and durable door operation.Designed and built to last a lifetime.Holds multiple days worth of mail and larger packages.Magazines will lay flat, eliminating tears and creases.Makes a great first impression, enhancing the curb appeal of the home.Personalized for the individual homeowner.Note: Deluxe and Standard Posts require a 4' x 4' wooden post for mounting (not included)
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